LEGAL CENTER

Refund & Subscription Policy

We strive to provide outstanding value. Review our clear subscription, cancellation, and refund rules below.

Policy Highlights

72h Notice Required: Cancellation requests must be emailed to support@irtiqahub.com at least 72 hours before renewal.
Renewals Non-Refundable: Renewal payments processed without 72h advance notice are final and non-refundable.
Continuous Access: Software and databases remain accessible through the end of the paid term.

1. Risk-Free Trial Onboarding

We provide interactive visual walk-throughs, custom database configurations, and detailed demo sessions before onboarding, allowing you to thoroughly check if our products fit your workflow.

2. Mandatory 72-Hour Cancellation Notice & 45-Day Retention

All recurring subscriptions auto-renew on their scheduled billing date. To halt upcoming renewal charges, you must submit a written cancellation request via email to support@irtiqahub.com at least seventy-two (72) hours prior to your scheduled renewal date. Once processed, your account remains active with full functionality through the conclusion of your current paid term.

45-Day Grace Period: Following cancellation, your account configurations and databases are preserved for forty-five (45) days. Within these 45 days, you have the option to resubscribe and restore full access to your account and historical data, exactly as it was. After 45 days, all data is permanently and irreversibly purged from our servers, and account access cannot be restored.

3. Non-Refundability of Renewal Charges

Because server capacity, cloud databases, and software licenses are reserved automatically upon billing, renewal charges processed without prior 72-hour written cancellation notice are strictly non-refundable. Contacting support after renewal charges have settled will not entitle you to a refund.

Transparent Refund & Subscription Cancellation Guidelines

At Irtiqa Hub, we build enterprise-grade software designed to deliver immediate operational value, and we stand firmly behind the quality and reliability of products like BillEase, Inventra, WhatsHub, TeamHub, CareerLift, and RishtaDesk. We operate on a straightforward subscription model with automated recurring billing.

IMPORTANT NOTICE: Cancellation requests must be submitted in writing via email to support@irtiqahub.com at least 72 hours prior to the renewal date. Renewals billed without timely 72-hour advance notice are strictly non-refundable. Contacting support after being charged will not qualify for a refund.

Eligibility Criteria for Initial Refunds vs. Recurring Renewals

For new, first-time subscribers, we provide an initial 14-day evaluation period from the date of original purchase. If you experience an unresolvable technical fault on our end, an initial refund request may be submitted within 14 days of account creation.

Outside of the initial 14-day window for first-time signups, recurring renewals are non-refundable. We do not provide prorated refunds for mid-cycle cancellations or refunds for lack of usage.

Please note that charges incurred for custom engineering, dedicated onboarding sessions, or API integration labor are strictly non-refundable. If you have any questions regarding your billing status, please email support@irtiqahub.com.