Terms of Service
These terms establish the legal agreement for utilizing Irtiqa Hub's cloud-native SaaS systems, billing dashboards, and related web tools.
Usage Highlights
- Eligibility: Commercial organizations and registered business trade representatives.
- Service Uptime: Guaranteed 99.9% cloud-native database availability.
- Account Security: Keeping credentials confidential is the client's responsibility.
1. Acceptable Use Policy
You agree to utilize our platforms (including POS tools, inventory trackers, and WhatsApp CRM messaging interfaces) in compliance with local commercial regulations and user privacy protocols.
2. Subscription Billing, Auto-Renewal & 72-Hour Cancellation Policy
All service subscriptions (monthly or annual) are billed in advance on a recurring basis. If you do not wish to renew your subscription, you must submit a written cancellation request via email to support@irtiqahub.com at least 72 hours prior to your scheduled renewal date. Charges billed upon auto-renewal without prior 72-hour written notice are strictly non-refundable.
45-Day Account Retention & Data Deletion: Following cancellation, your account data and configurations are retained for forty-five (45) days, during which you have the option to resubscribe and restore full access to your account and historical data as it was. After 45 days from the cancellation date, all account data is permanently and irreversibly purged from our servers, and account access cannot be restored.
3. Limitation of Liability
Irtiqa Hub will not be liable for indirect commercial damages, loss of business revenue, or data discrepancies resulting from user input errors or un-synchronized network operations.
Platform Usage Agreement & Service Level Commitments
These Terms of Service constitute a legally binding agreement between your organization and Irtiqa Hub regarding your use of our proprietary cloud-native software suite, including but not limited to BillEase, Inventra, WhatsHub, TeamHub, CareerLift, and our array of free business calculators. By signing up for an account, registering your business, initiating a subscription, or accessing our web applications, you explicitly agree to abide by and be legally bound by these Terms of Service, our Privacy Policy, and our Subscription, Cancellation & Refund Policy.
We grant you a non-exclusive, non-transferable, revocable license to utilize our software strictly for your internal business operations. You agree not to reverse-engineer, decompile, or attempt to extract the source code of our applications, nor to utilize our platforms to facilitate any illegal activities, spam distributions (particularly regarding the WhatsHub automated messaging systems), or infrastructure abuse such as denial-of-service attacks.
Accountability, Uptime, and Fair Usage
Irtiqa Hub is committed to maintaining a robust, highly available infrastructure. While we strive for 99.9% uptime, we provide the service on an "as-is" and "as-available" basis, without absolute warranties against localized network disruptions or scheduled maintenance windows. In the event of scheduled downtime for database migrations or major version upgrades, we will provide all tenant administrators with a minimum 48-hour advance notice via email and dashboard alerts.
Our subscription tiers are subject to Fair Usage Policies regarding API call volume, data storage limits, and outbound message limits to prevent infrastructure monopolization by a single tenant. Should your organization consistently exceed these thresholds, our account management team will contact you to discuss upgrading to a dedicated enterprise infrastructure node tailored to your high-volume requirements.
We reserve the right to suspend or terminate accounts that actively violate these terms, particularly concerning the transmission of malicious payloads or violation of third-party intellectual property. Please review these terms periodically, as continued use of our ecosystem signifies your ongoing acceptance of our operational guidelines and software service agreements.